User Settings

Open the settings menu by tapping the button in the top right corner of most screens.

Here you can see who is currently logged into the app, which is helpful if multiple users share the same device. You can also see which version of the app is installed.

Change Password

Enter your new password twice and then tap Continue.

Note: Your password must be at least 8 characters long and include 1 number and 1 special character.

Multi-Factor Authentication (MFA)

Enable MFA for an extra layer of security.

Follow the in-app steps to enable MFA via a third-party authenticator app or via SMS.

We recommend using an authenticator app, as most of them do not require internet or service provider coverage.

Tech Support

To contact the PlumeMapper development team from within the app, enter your message in the form and tap Send.

Terms and Conditions

View the PlumeMapper Terms and Conditions.

Cached Data

If you have no unsaved data, the screen below will be displayed.

Unsaved data is created when you are offline, or if there was an error while trying to push your data. If you have cached data, you can view how many measurements, edited measurements, odour sources and characters are saved on your device.

There is also a complete list of the data that will be pushed to the database.

If there is an error when trying to push your cached data, you can tap the green button on the bottom right.

This will alert the development team that there is an issue with your cached data; they will receive a copy of the data and a notification.

They will then contact you directly via the email address you are logged in with.

Once you receive a notification that the data has been sent successfully, you can safely clear your cache and continue using the app.