Logging In

Login Screen

Note: To log in, you’ll need an active user account. User accounts are set up in Admin Portal and are different from your administrator account.

Forgot Password

Tap Forgot Password, enter your email address, then tap Get Code.

Enter the code sent to your email address and your new password.

Note: Your password must be at least 8 characters long and include 1 number and 1 special character.

Tapping Continue will take you to the setup screen.

New Users

Once your company has a PlumeMapper administrator account, the owner can add users to access the PlumeMapper apps.

Each user receives an email with a temporary password and the email address to log in with.

You can then open the app, enter the email address and temporary password, and tap Log In.

You will then be directed to the screen above. New users are required to update the temporary password immediately.

Enter the code that was sent to the email address you used to log in, then choose a new password. Your password must be at least 8 characters long and include 1 number and 1 special character.

Tap Continue, which will take you to the setup screen.

Existing Users

If you have not logged out of the app, you will go straight to the setup screen.

However, if your login token has expired, you will see the screen below. You can:

• Log out .
• Visit FAQs and contact support, which will direct you to plumemapper.com.au.
• View the Terms and Conditions.

Tapping Continue will take you to the setup screen.